In emergencies, you should contact?

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Multiple Choice

In emergencies, you should contact?

Explanation:
In emergencies, the goal is to act through the designated authority that owns the restaurant’s emergency response. The Safety, Security, and Risk department is responsible for leading how incidents are handled—from activating the proper procedures to communicating with leadership and coordinating with any outside responders. Reaching SSR first ensures the response follows the established protocol, stays consistent, and is properly documented. Other options don’t fit the same path: communicating with a manager alone can delay actions and bypass the formal process; customer service isn’t set up to direct emergency response; and calling the fire department without coordinating with the internal team can create duplication of effort or gaps in reporting. If there is immediate danger, you would still follow the policy by informing SSR so they can determine the next steps and whether external emergency services should be involved.

In emergencies, the goal is to act through the designated authority that owns the restaurant’s emergency response. The Safety, Security, and Risk department is responsible for leading how incidents are handled—from activating the proper procedures to communicating with leadership and coordinating with any outside responders. Reaching SSR first ensures the response follows the established protocol, stays consistent, and is properly documented.

Other options don’t fit the same path: communicating with a manager alone can delay actions and bypass the formal process; customer service isn’t set up to direct emergency response; and calling the fire department without coordinating with the internal team can create duplication of effort or gaps in reporting. If there is immediate danger, you would still follow the policy by informing SSR so they can determine the next steps and whether external emergency services should be involved.

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